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TERMS AND CONDITIONS


Contact Information

Clients are required to provide accurate contact details, including address, telephone, and email, for appointment booking and communication.


Medical History Form

A comprehensive medical history form must be completed during your appointment to personalize treatment plans.


Consent Forms and Photography

Consent forms, including a photograph and use agreement, are required before treatment or at the time of completion.


Confidentiality

We strictly adhere to Data Protection laws, ensuring the confidentiality of your personal information.


Mailing List

Clients may unsubscribe from our mailing list at any time.


Booking Fee

A £49 non-refundable booking fee is required, which will be credited toward your treatment cost.


Late Arrival Policy

Clients over 10 minutes late risk treatment refusal and loss of the booking fee.


Medical Fitness

We reserve the right to postpone or decline treatments for medically unfit clients.


Cancellation Policy

A 48-hour notice is required for cancellations to avoid losing the booking fee.


Rescheduling

Appointments can be rescheduled up to 7 days in advance without losing the booking fee.


Booking Transfer:

Bookings and fees are non-transferable to other individuals.


Children Policy

Children under 18 are not permitted on the premises.


Pet Policy

Pets (with the exception of service animals) are not permitted on the premises.


Payment

Full payment is expected at the time of treatment. Accepted methods include cash and major debit / credit cards (including Amex), except International Cards.


Refunds

Treatments and packages are non-refundable and non-transferable.


Reviews and Feedback

We value your feedback, which can be shared through various channels for our continuous improvement.


TREATMENT RESTRICTIONS


Age Limitation:

Individuals under 18 are not eligible for treatment (valid ID required). Skin Medication: Treatment is not advisable for those on certain skin medications.


Cold Sores and Oral Herpes:

Individuals with active cold sores or oral herpes are not suitable for treatment.


Medical Conditions:

Those undergoing chemotherapy, experiencing epilepsy, or pregnancy, among other various medical conditions, are advised against treatment.


Allergies and Skin Conditions:

Individuals with allergies, particularly to anaesthetics like Lidocaine, and certain skin conditions are not candidates for treatment.


Recent Procedures:

We do not recommend treatment for those who have recently undergone laser or chemical peeling.


Glaucoma and Blood-Thinning Medications:

Individuals with glaucoma or those taking blood-thinning medication should refrain from treatment.


Health Concerns:

Diabetics, individuals with high blood pressure, or mitral valve disorders are advised against undergoing treatment.


Skin Conditions at Treatment Site:

Those with eczema, psoriasis, rashes, blisters, healing disorders, uncontrolled hypertension, or mitral valve disorders at the treatment site are not suitable candidates.


Epilepsy:

Individuals who have had a seizure in the past two years are advised against treatment.


Additional Health Conditions:

Treatment is not recommended for individuals who are pregnant, breastfeeding, have cancer, autoimmune diseases, active skin infections, chronic disease exacerbations, hemophilia, or skin inflammation in the treatment area.


Keloid Scars:

Individuals with a tendency to form keloid scars should not undergo treatment.


DISCOUNT POLICY


Non-Transferable Discounts:

Discounts are strictly personal and cannot be transferred.


Exclusivity of Offers:

Offers cannot be combined with other promotions or discounts.


Application on Full-Priced Treatments:

Discounts apply only to full-priced treatments and not on packages


Validity and Expiration:

Be aware of and adhere to the expiration dates of offers. To be redeemed withing 6 months from date of purchase


Reservation of Rights:

AgeFix reserves the right to alter or cancel promotions at any time.


Usage and Booking:

Mention discounts at the time of booking; they cannot be applied retroactively.


Consultation and Eligibility:

Some offers may require eligibility confirmation or a prior consultation.



Thank you for choosing AgeFix. We are committed to providing you with exceptional service.


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